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ACCOUNTING SKILLS FOR NEW MANAGERS

Understanding business finances is crucial in order to become an effective manager. Those who are not aware of basic accounting principles can be lost when trying to read or create a budget for their business. This two-day training course comes with customizable training materials and makes financing accessible and easily understood for anyone who wants to learn how to manage their role in the company’s accounting structure.

ANGER MANAGEMENT

Anger is a completely normal, usually healthy, human emotion, but it can get out of control and turn destructive. It can lead to problems at work, in our personal relationships, and in the overall quality of life. Anger can also make you feel as though you are at the mercy of an unpredictable and powerful emotion. Managing anger productively is important and those who can manage their anger are much more successful. This one-day workshop is designed to help give you and your organization that edge.

BRIDGING THE GENERATION GAP

The business environment has changed, and it is the first time in history that there are four generations in the working world. Understanding what drives other generations is the first step toward bridging this generational divide in the workplace.

This course explores whether defining the actual limits of each generation is most important, or whether the merits of people within the context of employment is the bigger issue. We will explore problems, solutions, and strategies to help overcome issues of the generation gap.

BUILDING BETTER TEAMS

Teams are an important building block of successful organizations. Whether the focus is on service, quality, cost, value, speed, efficiency, performance, or other similar goals, teams are the basic unit that supports most organizations.

With teams at the core of corporate strategy, an organization’s success can depend on how well team members operate together. How are their problem-solving skills? Is the team enthusiastic and motivated to do its best? Do they work well together? This one-day course can help participants get there!

BUILDING SELF-ESTEEM AND ASSERTIVENESS SKILLS

Of all the judgments you make in life, none is as important as the one you make about yourself. Without some measure of self-worth, life can be painful and unrelenting. In this one-day workshop, participants will discover techniques that can dramatically change how they feel about themselves and how they approach the world to get the things that they want.

BUILDING STRONGER SALES RELATIONSHIPS

Productive salespeople people will attribute their success to building relationships with their clients rather than just selling a product or service. This three-day course offers participants the opportunity to discover that the business of all sales professionals is making friends and building relationships, no matter the size of the company or the type of market.

BUSINESS ETHICS

What makes a decision ethical? This workshop will not provide you with an easy way to solve every ethical decision you will ever have to make. It will, however, help you define your ethical framework to make solving those ethical dilemmas easier. We’ll also look at some tools that you can use when you’re faced with an ethical decision and, we’ll look at some techniques you can use so you don’t get stuck in an ethical quandary.

BUSINESS LEADERSHIP: BECOME MANAGEMENT MATERIAL

The saying that leaders are born and not made may be true on some level, but this course challenges and revolutionizes that theory. This three-day course engages new and influential leaders in the functions of a business manager. Lessons are designed with a balance of theory and practical application to ensure learning is relevant.

CANNABIS AND THE WORKPLACE

Managing medical marijuana in the workplace is complex and requires specialized knowledge of medical cannabis use, workplace policy, and case law. This information will ensure you have the tools to mitigate risk in your organization.

This one-day course includes: an introduction to cannabis and the potential impact on the workplace, intervention strategies, and designing and launching a drug and alcohol policy.

CHANGE MANAGEMENT

In today’s fast-paced and competitive business environment, change is a constant and it will not manage itself. Businesses should take concrete steps to make change more palatable by understanding people’s hesitation, enlisting the help of others, setting up plans, and managing stressors.

In this one-day workshop, you will learn how to manage and cope with change and how to help those around you.

COMMUNICATION STRATEGIES

Effective communication skills are fundamental for anyone who wishes to improve their professional and personal relationships. The objective of this course shows participants how their communication skills can affect others while helping to improve their communication skills so that they may find success in the office and beyond.

CONDUCTING EFFECTIVE PERFORMANCE REVIEWS

Performance reviews are an essential component of employee development. The performance review meeting is an important aspect of career planning, and the outcomes of the meeting should be known to the employee and supervisor before the meeting takes place.

Setting goals and objectives will give both leaders and employees a focus and is one of the key aspects of meeting company objectives. Leaders must also learn how to give positive and constructive feedback so that employees can grow and develop. Performance appraisals involve all these activities.

Set Course for Success

CONTACT US

Edmonton, AB

T6R 0B1

 

780-887-4153

info@coursetter.ca

HOURS

Monday – Friday: 9:00 AM – 6:00 PM

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