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< Back EMOTIONAL INTELLIGENCE 1 day For leaders looking to connect and motivate their team, it’s crucial that they learn about emotional intelligence. Emotional intelligence is the ability to identify and manage one’s own emotions and the emotions of others and it is a pivotal factor in personal and professional success. Some psychologists believe that emotional intelligence is a better predictor of career success than an impressive résumé or a high IQ. GET A QUOTE Full Name Email Phone Comment Send Topics include: History of emotional intelligence Recognize how our emotional health and physical health are related Learn techniques to understand, use, and appreciate the role of emotional intelligence in the workplace Understand the different emotions and how to manage them Validate emotions in others Previous Next

< Back STRATEGIC PLANNING 2 days If you and the people who work with you don’t understand where the company is going, they may all develop their own priorities and actually prevent you from getting where you need to be. Part of getting everyone on board is creating a strategic plan complete with the organization’s values, vision, and mission. Then, there is the challenge of bringing these principles to life in a meaningful way that people can relate to. This two-day course will help you describe what you want to do and get people where you want to go. GET A QUOTE Full Name Email Phone Comment Send This two-day workshop will help you teach participants how to: Identify the values that support their company Define the vision for their company Write a mission statement that explains what the company’s purpose is Complete meaningful SWOT analysis Apply tools and techniques to create a strategic plan that directs the organization from the executive to the front line Implement, evaluate, and review a strategic plan Identify how related tools, such as the strategy map and balanced scorecard, can help them develop a strategic plan Previous Next

Coursetter has over 25 years of experience creating and delivering custom training programs to individuals and professionals across Canada. Our Service Area Development is all about learning new skills to adapt to the current environment. Courses and programs available through Coursetter are directed towards helping you realize your full potential by improving various aspects such as communication skills, time management and more. Our professional and personal development courses are extensive and range from in-office etiquette to building better teams. MODEL OF DELIVERING SERVICES In our two decades of experience, we have provided our courses to both organizations and individuals in a remote or in-person setting: ONLINE TRAINING If convenience and accessibility are a top priority, Coursetter’s online training will help employees upgrade their skillset from anywhere. We are located in Edmonton but serve clients with corporate training courses across Canada via online classes. IN-PERSON LEARNING We offer a range of individual and corporate courses in-person as well to both individuals and businesses. COURSETTER PROVIDES TRAINING PROGRAMS ACROSS CANADA Proudly based out of Edmonton, Coursetter has over 25 years of experience creating and delivering custom training programs to individuals and professionals across Canada. We provide a diverse range of training courses, including group training and corporate training programs via online as well as offline mediums. Our two decades of experience make us the right choice to lead group training of any size and location across Canada. FOR BUSINESSES We provide custom training to businesses who want to up their employees to reach their full potential. We are well-equipped to accommodate a wide range of class sizes with up to 500 people in a group. We provide flexible training sessions and offer the benefit of having someone from Coursetter travel to your location to facilitate training. Our innovative and extensive business training courses are created by industry leaders that ensure your employees have the latest material. We take pride in providing tailor-made solutions to businesses. We evaluate a team's requirements and design or recommend a training plan. FOR INDIVIDUALS Our courses are suitable for people from all walks of life, located anywhere in Canada. The courses and custom training packages available at Coursetter can help you upgrade your resume or skill set if you’re looking to enter the workforce, get a promotion, explore a new career avenue or get refresher in modern best practices. Not sure where to start? Call Coursetter and we’ll help you select the right course to put you on the path to success! BUSINESS COURSES AND PROGRAMS ACROSS CANADA Learn more! Connect with Coursetter today! WE DELIVER OUR COURSES IN THE FOLLOWING PROVINCES AND TERRITORIES: Want to learn more about signing up for our course offerings and modules? Don't hesitate to contact our team today! Alberta Manitoba New Brunswick Prince Edward Island Northwest Territories British Columbia Ontario Newfoundland and Labrador Yukon Saskatchewan Quebec Nova Scotia Nunavut

< Back CREATING A POSITIVE WORK ENVIRONMENT 1 day A positive work environment is important for the productivity of a company, but it is also important to us personally. Our emotional and physical health can be improved by working in a positive work environment. As an employee or a leader within a company, you have a responsibility to create and maintain a positive work environment. Even if this is not a company-wide reality, you can seek to provide this type of environment for your department. This one-day course will give you the tools to be able to create the type of company environment that you crave through building and nurturing effective workplace relationships. GET A QUOTE Full Name Email Phone Comment Send Topics include: Recognize what a positive workplace looks like Know and understand the key elements necessary to create and maintain a positive work environment Understand as an employee and employer what you can do to personally create and maintain a positive work environment Learn and practice various methods to deal with workplace problems Discover your personal strengths and weaknesses in working cooperatively Plus more Previous Next

Coursetter offers top-grade business training courses in Edmonton, Alberta. Learn financials, management and more. Contact our team online or in-person. FEATURED COURSES BUSINESS OFFICE ETIQUETTE Button DEVELOP CRITICAL THINKING SKILLS Button FUNDAMENTALS OF BUSINESS MANAGEMENT Button INVENTORY MANAGEMENT Button NEGOTIATING FOR RESULTS Button PUBLIC RELATIONS Button SKILLS FOR THE ADMINISTRATIVE ASSISTANT Button STRATEGIC PLANNING Button TRAIN THE TRAINER Button CANNABIS AND THE WORKPLACE Button DIVERSITY TRAINING Button HARASSMENT IN THE WORKPLACE Button LEARN TIME MANAGEMENT SKILLS Button NETWORKING FOR SUCCESS Button PURCHASING AND PROCUREMENT FOR THE BEGINNER Button SKILLS FOR THE SERVICE ADVISOR Button THE FUNDAMENTALS OF CUSTOMER SERVICE Button CHANGE MANAGEMENT Button FUNCTIONAL BUSINESS WRITING SKILLS Button HUMAN RESOURCES TRAINING FOR THE NON-HR MANAGER Button LOGISTICS & SUPPLY CHAIN MANAGEMENT Button ORDER DESK AND CALL CENTRE TRAINING Button RISK MANAGEMENT Button STARTING A SMALL BUSINESS Button THE PRINCIPLES OF PROJECT MANAGEMENT Button INTRODUCTION TO BUSINESS TRAINING COURSES IN EDMONTON, ALBERTA Staying ahead of the curve is essential in the dynamic and ever-evolving business world. Whether you're a budding entrepreneur, an experienced professional looking to upgrade your skills, or an organization aiming to enhance the capabilities of your workforce, Coursetter ’s business training courses in Edmonton, Alberta, offer the perfect solution. With a commitment to excellence and a focus on practical, real-world applications, Coursetter is your go-to provider for comprehensive business education in Edmonton. Our courses include training for managers , soft skills and team development . Call us to enroll. BUSINESS TRAINING COURSES OFFERED We provide: ONLINE BUSINESS TRAINING COURSES Learn online in the comfort of your home and time zone. IN-PERSON BUSINESS TRAINING COURSE Register to attend business classes in person. Meet like-minded peers and learn in a practical setting. CUSTOMIZED BUSINESS TRAINING COURSE Adapt the course as per your availability and suitability. Learn what suits you best at your own pace online and in person! ENROLL FOR BUSINESS TRAINING COURSES NOW Get your hands on a bespoke training program. WHAT DO OUR COURSES OFFER? Courses encompass the following key aspects of a business: Business fundamentals: Master the basics of beginning a business, from planning to setting up. Explore developing a comprehensive business plan, including market analysis, financial projections, and operational strategies, for legal considerations and obtaining funding. Financial acumen: Learn to interpret financial statements, analyze performance metrics, and make informed business decisions based on financial data. Master budgeting techniques, cash flow management, and forecasting to ensure financial stability and growth. Also, understand the principles of risk assessment and mitigation strategies to protect the organization’s economic health. Operation management: Grasp the flow of goods and services, along with quality control, from sourcing to delivery, optimizing efficiency and minimizing costs. Understand Six Sigma principles to streamline processes, eliminate waste, and improve operational efficiency. Strategic planning: Develop long-term plans aligned with organizational goals, assessing market opportunities and competitive positioning. Management skills: Develop practical leadership skills, including team building, conflict resolution, motivation techniques, dynamics of organizational behaviour and project management skills. Marketing strategies: Explore the latest trends and tools in digital marketing, including SEO, social media marketing, content strategy, and online advertising. Learn to build and manage a strong brand identity and position your products or services effectively in the marketplace. Human resources: Learn best practices in recruiting, hiring, and retaining talent, ensuring the organization has the right people in the right roles. Also, master labour laws and regulations should foster positive employee relations and minimize legal risks. Communications skills: Enhance verbal and written communication skills to convey ideas, build rapport, and foster productive relationships. Learn negotiation techniques and strategies to achieve win-win outcomes in business deals, partnerships, and conflict resolution. Develop confident and persuasive presentation skills, delivering compelling messages to diverse audiences. BENEFITS OF A BUSINESS TRAINING COURSE Investing in a business training course can be one of the most impactful personal and professional growth decisions. Here are some key advantages: ENHANCED SKILL SET Business training courses provide practical skills and knowledge directly applicable in the workplace. You learn the latest industry trends, tools, and best practices. You also gain effective problem-solving and decision-making techniques, which are critical in a fast-paced business environment. Develop leadership and management skills that enable you to lead teams effectively and drive organizational success. IMPROVED PERFORMANCE Learn strategies to optimize workflows and improve efficiency, leading to better performance and productivity. Exposure to new ideas and perspectives can inspire innovation and creativity, helping you and your organization stay ahead of the competition. PERSONAL GROWTH Gaining new skills and knowledge boosts your confidence in handling complex business challenges. Continuous learning makes you more adaptable to change, enabling you to navigate the evolving business landscape easily. BIG-PICTURE UNDERSTANDING Business courses often cover strategic planning and analysis, helping you understand the broader context in which businesses operate. With enhanced strategic thinking skills, you can make more informed decisions that align with organizational goals and long-term success. CAREER ADVANCEMENT Acquiring new skills and knowledge can make you more competitive in the job market, opening doors to new career opportunities and promotions. Certifications and training credentials add value to your resume and demonstrate your commitment to continuous learning and professional development. NETWORKING OPPORTUNITIES Business training courses often bring together professionals from various industries, providing valuable networking opportunities. ORGANIZATIONAL BENEFITS Organizations that invest in employee training see improved job satisfaction and retention rates, as employees feel valued and supported in their growth. A well-trained workforce is a significant competitive advantage, as employees are equipped to perform at their best and drive the organization’s success. FINANCIAL ACUMEN Learn essential financial management skills, including budgeting, forecasting, and analysis. Understand how to allocate resources effectively to maximize returns and ensure economic stability. FREQUENTLY ASKED QUESTIONS Below are some commonly asked questions to help you better understand Coursetter’s business courses in Alberta: What Types of Business Courses Are Available? Coursetter offers a comprehensive range of business courses designed to meet diverse professional needs. These include training in business fundamentals, strategic planning, project management, operations, finance, marketing, human resources, customer service, and communication skills. Courses are available in three formats—online, in-person, and customized—to suit different learning environments and organizational structures. How Do I Choose the Right Business Training Course? Are Online Business Training Courses Effective? Are There Any Accreditations or Certifications Provided upon Completion? How Can I Register for These Business Training Courses? For inquiries or to register for business courses in Alberta, contact our professional team.

< Back CREATIVITY IN THE WORKPLACE 1 day Creative thinking in the workplace is in demand. We live in a competitive society and creativity improves productivity, teamwork, and innovation. But how do we tap into our creativity when corporations and organizations require or expect it? Creativity is a skill that can be learnt. Workplace employers and the workplace environment can assist and promote a creative corporate culture. GET A QUOTE Full Name Email Phone Comment Send Topics include: Define creativity and dispel myths surrounding creativity. Learn ways to develop their creativity. Distinguish the importance and benefits of creativity in the workplace Recognize what a creative workplace looks like Foster creativity in the workplace Use various brainstorming techniques Previous Next

< Back BUILDING STRONGER SALES RELATIONSHIPS 3 days Productive salespeople people will attribute their success to building relationships with their clients rather than just selling a product or service. This three-day course offers participants the opportunity to discover that the business of all sales professionals is making friends and building relationships, no matter the size of the company or the type of market. GET A QUOTE Full Name Email Phone Comment Send Topics include: The benefits of creating a stronger relationship with clients How building connections can help develop a stable business base How to successfully apply communication strategies to build a sales network The key elements of a strong working relationship How to use these elements in building working relationships Work through the benefits of customer relationships on a company’s bottom line Previous Next

< Back THE PRINCIPLES OF PROJECT MANAGEMENT 3 days This comprehensive three-day workshop will enable participants to become familiar with the most common terms and the most current theories about project management. Learners who are new to the profession will go through the details of project management, from setting priorities to controlling expenses and reporting on the results. GET A QUOTE Full Name Email Phone Comment Send Topics include: What is a project? Project presentation skills The essentials to help complete projects Rationales for Gantt charts and PERT diagrams Project planning and mitigating risk factors Requirements for establishing successful teams in project environments Practicing and exploring reliable project management skills Previous Next

< Back HUMAN RESOURCES TRAINING FOR THE NON-HR MANAGER 3 days In today’s fast-moving world, many managers and supervisors are expected to deal with some human resource issues. They may be asked to take part in developing job descriptions, take part in interviews, or take responsibility for discipline. This three-day workshop will introduce those managers to human resource concepts. We will walk you through the hiring process, from performing a skills inventory to conducting the interview; discuss orientation; and cover some issues that arise after the hiring (such as diversity issues, compensation, and discipline). GET A QUOTE Full Name Email Phone Comment Send Topics include: Identify current issues in the human resource field and the changing role of supervisors and managers in terms of HR functions Write job specifications and identify core competencies Apply methods of finding, selecting, and keeping the best people using behavioural description interviewing techniques Get new employees off to a good start Understand compensation benefits Plus more Previous Next

< Back OVERCOMING YOUR FEAR OF SPEAKING IN PUBLIC 1 days Do you get nervous when presenting at company meetings? Do you find it hard to make conversation at gatherings and social events? Do you get up in awkward social situations? If so, this one-day workshop is just for you! It’s aimed at anybody who wants to improve their speaking skills in informal situations. We’ll give you the confidence and the skills to interact with others, to speak in informal situations, and to present in front of small groups. GET A QUOTE Full Name Email Phone Comment Send During this workshop, participants will learn to: Speak with more confidence in one-on-one conversations Feel more confident speaking socially or small groups such as meetings Practice developing these skills in a safe and supportive setting Previous Next

< Back ACCOUNTING SKILLS FOR NEW MANAGERS 2 days Understanding business finances is crucial in order to become an effective manager. Those who are not aware of basic accounting principles can be lost when trying to read or create a budget for their business. This two-day training course comes with customizable training materials and makes financing accessible and easily understood for anyone who wants to learn how to manage their role in the company’s accounting structure. GET A QUOTE Full Name Email Phone Comment Send Topics include: The art of finance and financial management Where to find the rules and regulations for their area and industry Various types of financial reports, including income statements, balance sheets, cash flow statements, and statements of retained earnings Cash and accrual accounting Single and double entry bookkeeping Debits and credits Identifying and analyzing important financial data Making financial decisions Reading annual reports Plus more Previous Next

< Back BUSINESS OFFICE ETIQUETTE 1 day When the rules of office etiquette are observed, camaraderie, communication and collaboration will ensue. But what does proper office etiquette look like? This one-day workshop will help you handle the most socially difficult moments within an office setting. You’ll have an extra edge in areas that you may not have given a lot of thought to until now. GET A QUOTE Full Name Email Phone Comment Send Topics include: Network effectively, including making introductions, shaking hands, and using small talk appropriately Dress appropriately for every business occasion Feel comfortable when dining in business and formal situations Feel more confident about your business communication in every situation Develop that extra edge to establishes trust and credibility Previous Next