< Back BRIDGING THE GENERATION GAP 1 day The business environment has changed, and it is the first time in history that there are four generations in the working world. Understanding what drives other generations is the first step toward bridging this generational divide in the workplace. This course explores whether defining the actual limits of each generation is most important, or whether the merits of people within the context of employment is the bigger issue. We will explore problems, solutions, and strategies to help overcome issues of the generation gap. GET A QUOTE Full Name Email Phone Comment Send Topics include: Identify where the generation gap issue surfaces, and the impact it has on the modern workforce Describe and apply language that is specific to each generation Evaluate the need and effectiveness of recruiting, retention, and succession plans in context of the generation gap Explore organization strategies that overcome gap issues Previous Next

< Back CRISIS MANAGEMENT 2 days Viable organizations need to be ready for emergencies because they are a fact of doing business. The worst plan is not to have any kind of plan at all, and the best plans are tested and adjusted so that they work overtime. One solid plan will help you to prevent, respond, and recover from all crises. This two-day course will help you ensure your organization is ready to manage any kind of crisis. GET A QUOTE Full Name Email Phone Comment Send Topics include: Assign people to an appropriate crisis team role Conduct a crisis audit Establish the means for business continuity Determine how to manage incidents Help teams recover from a crisis Apply the crisis management process Previous Next

< Back THE PROFESSIONAL SUPERVISOR 3 days There are essential principles underlying a supervisor’s role to ensure a productive relationship with their employees. This three-day intensive program focuses on various supervisor techniques and is ideal for newly promoted or aspiring supervisors who are motivated to excel in their new position. Students will immediately become engaged in the course by having to complete a pre-assignment. GET A QUOTE Full Name Email Phone Comment Send Topics include: Understanding the difference between managing and leading Dealing with challenges Effective prioritization Professional communication habits Team motivation Providing useful feedback and empowering employees Previous Next

< Back TRAIN THE TRAINER 3 days Most people who call themselves trainers probably didn’t envision themselves to be trainers. Some of today’s trainers probably worked in a field where they developed extensive subject knowledge and then were asked to share what they knew. This course will give new and experienced trainers the necessary skills to help develop their students’ ability to retain information, transfer their new skills to their jobs, and learn to enjoy the process as well. GET A QUOTE Full Name Email Phone Comment Send Topics include: Recognizing the importance of considering the participants and their training needs, including the different Learning styles and adult learning principles Knowing how to write objectives and evaluate whether these objectives have been met at the end of a training session Developing an effective training style, using appropriate training aids and techniques Plus, more… Previous Next

< Back INFLUENCE AND PERSUASION 1 day Today’s organizational environments require you to get results by working effectively with others. Exceptional persuasion and influencing skills enable you to do this successfully, regardless of your position. In this workshop, you will gain insights into the nature of influence and your own influence style that will equip you with the knowledge you need to build credibility with others. You’ll learn to craft compelling messages that will allow you to connect emotionally to your stakeholders and enable you to negotiate with greater success. GET A QUOTE Full Name Email Phone Comment Send This one-day workshop will help you teach participants how to: Make decisions about using persuasion versus manipulation Apply the concepts of pushing and pulling when influencing others Use different techniques for getting persuasive conversations and presentations underway Make a persuasive presentation by using the 5 S’s Apply storytelling techniques to extend the influence Leverage concepts of neuro-linguistic programming in everyday influence and persuasion Previous Next

< Back PUBLIC RELATIONS 2 days The field of public relations has changed with the evolution of computers and the speed with which information can spread. However, the need for public relations to be clear, concise, and accurate while being completely appropriate for the situation has not changed. In this course, leaders will learn how to determine the type of information required, approach PR strategically, create compelling releases, and manage their media relations. GET A QUOTE Full Name Email Phone Comment Send This two-day workshop will help you teach participants how to: Apply the different purposes to strategic vs. tactical PR Design a PR strategy Develop strong relationships with reporters and journalists Take their communication skills to a higher level Previous Next

Upgrade your leadership skills with Coursetter's top-notch management training courses. Gain insights in strategic planning and decision-making. Enroll now! BUSINESS COURSES FOR MANAGERS – ONLINE & IN-PERSON All our courses can be taken individually, as a group, or in any order or variation per your needs and preferences. Please look at our list of professional development courses for managers in Canada. You can view our full catalogue of business courses as well. ACCOUNTING SKILLS FOR NEW MANAGERS Button A workplace is a space where many different cultures meet. If you want to bridge this cultural gap to create effective teams, this 1-day course can help you reach that goal. DIVERSITY TRAINING Button Each person working in an organization is unique. Our 1-day course will help you understand this aspect of diversity to help bring individuals to work as a team. MANAGING ACROSS CULTURES Button A workplace is a space where many different cultures meet. If you want to bridge this cultural gap to create effective teams, this 1-day course can help you reach there. THE PROFESSIONAL SUPERVISOR Button Sharing knowledge is not essentially the same as acquiring it. Training others is a skill you will learn in this 3-day course. BUILDING BETTER TEAMS Button Teams are important for the success of an organization. This 1-day course will help you understand the value of working and growing together. FUNDAMENTALS OF BUSINESS MANAGEMENT Button Whether you are a new business owner or a manager, effective management skills can help you take the business to success. Our 3-day management program offers training for managers. NEGOTIATING FOR RESULTS Button A business requires efficiency, which can be achieved through negotiation. You can study negotiation in our course that spans two days. BUSINESS LEADERSHIP: BECOME MANAGEMENT MATERIAL Button If you want to acquire or strengthen your leadership skills, this course is for you. This course lasts three days and will help you understand leadership better. LEADERSHIP ESSENTIALS: COACHING, DELEGATING, AND MOTIVATING Button This 3-day course will help you learn how to unleash the power of a workplace by making it motivated and productive. OVERCOMING YOUR FEAR OF SPEAKING IN PUBLIC Button Many people are afraid of speaking in public. If you are one of them, our 1-day public speaking course will help you learn how to overcome your fear. Our professional development courses for managers are designed to positively impact teams and organizations across Canada. Whether you're a small company or a large enterprise, we can accommodate your employees and put you on the path to success! For more information, get in touch with us today! PROFESSIONAL DEVELOPMENT COURSES FOR MANAGERS ACROSS CANADA Whether you are an individual desiring to upskill or a company leader who's looking for courses to encourage the overall growth of your team, Coursetter has got you covered! Our professional and personal development training courses for managers are designed to help team leaders better understand modern organizational challenges and how they can be addressed. Based in Edmonton, Coursetter serves individual clients and businesses across Canada with a personal and professional development course catalogue. All our courses are available online , and we can provide a high degree of personalization for your convenience and flexibility. CUSTOMIZED TRAINING PROGRAMS FOR MANAGERS In addition to offering a comprehensive list of courses, you can fully customize them based on your goals and needs. Our inclusive planning process helps companies create a learning path and development program to invest in their employees. We aim to help you succeed, so we work collaboratively to identify challenges and training needs to determine the content. Create the best training package based on class size, location, and schedule. LEVEL UP YOUR SKILLS Our professional development courses for managers can act as a refresher and enhance team engagement. BENEFITS OF MANAGEMENT TRAINING COURSES FOR BUSINESSES Here are the key benefits management training courses bring to companies, contributing to their long-term success. Management training courses empower individuals with the essential leadership skills needed to navigate the complexities of today's business environment. Our programs focus on cultivating effective communication, decision-making, and problem-solving skills, ensuring managers can confidently and competently lead their teams. ENHANCED LEADERSHIP SKILLS Canadian businesses operate in a constantly evolving landscape, and adaptability is crucial for success. Management training courses emphasize agility and the ability to navigate change effectively. Managers are equipped with strategies to lead their teams through transitions, ensuring the company remains resilient in facing challenges. ADAPTABILITY TO CHANGE Clear and concise communication is vital for efficient teamwork and collaboration. Our management training courses focus on honing communication skills, ensuring managers can effectively convey their ideas, resolve conflicts, and build strong working relationships within the organization. IMPROVED COMMUNICATION SKILLS Well-trained managers play a pivotal role in boosting employee productivity. Coursetter's courses equip managers with the tools to motivate and engage their teams, fostering a positive work environment. This results in increased efficiency, reduced turnover, and a more productive workforce. INCREASED EMPLOYEE PRODUCTIVITY Effective decision-making is at the core of successful management. Management courses provide managers with the knowledge and skills to make informed, strategic decisions that align with the company's goals. This enhances the decision-making process and contributes to the company's long-term success. STRATEGIC DECISION-MAKING Investing in developing managerial talent through training courses demonstrates a commitment to employee growth. This commitment, in turn, enhances employee loyalty and can attract top-tier talent, giving the company a competitive edge in the Canadian job market. TALENT RETENTION AND RECRUITMENT COMPLIANCE AND RISK MANAGEMENT Staying abreast of industry regulations and mitigating risks is imperative for businesses. Our management training courses cover essential compliance and risk management aspects, ensuring managers are well-versed in legal and ethical considerations safeguarding the company's reputation. The benefits of management training courses extend far beyond individual skill development. They contribute to Canadian businesses' overall success and sustainability by fostering effective leadership, increasing productivity, and ensuring adaptability in a rapidly changing business landscape. Contact us today to learn more about our management training courses across Canada. FAQ Here are some frequently asked questions regarding management training courses. WHAT IS COURSETTER'S APPROACH TO MANAGEMENT TRAINING COURSES? At Coursetter, our management training courses are designed to provide a comprehensive and practical understanding of essential leadership skills. Our approach emphasizes theoretical knowledge and hands-on application, ensuring participants gain valuable insights and tools to excel in managerial roles. WHAT TOPICS ARE COVERED IN COURSETTER'S MANAGEMENT TRAINING COURSES? Our courses cover various topics essential for effective leadership, including strategic planning, team building, communication skills, conflict resolution, decision-making, and change management. The syllabus is carefully crafted to address the dynamic challenges faced by today's managers. ARE COURSETTER'S MANAGEMENT TRAINING COURSES SUITABLE FOR ALL LEVELS OF MANAGEMENT? Our courses cater to professionals at various stages of their managerial journey. Whether you are an entry-level supervisor or a seasoned executive, Coursetter's programs are designed to meet the diverse needs of participants and enhance their leadership capabilities. CAN COMPANIES CUSTOMIZE MANAGEMENT TRAINING FOR THEIR TEAMS? Absolutely! We offer tailored solutions to meet the requirements of organizations. Our team works closely with companies to understand their specific challenges and objectives, creating customized management training programs that align with their corporate goals. WHAT SETS COURSETTER'S MANAGEMENT TRAINING COURSES APART FROM OTHERS IN THE MARKET? Coursetter stands out due to its commitment to delivering high-quality, practical, and relevant management training. Our courses leverage the latest industry insights, experienced instructors, and interactive learning methods to ensure participants gain skills directly impacting their professional success.

< Back COMMUNICATION STRATEGIES 2 days Effective communication skills are fundamental for anyone who wishes to improve their professional and personal relationships. The objective of this course show participants how their communication skills can affect others while helping to improve their communication skills so that they may find success in the office and beyond. GET A QUOTE Full Name Email Phone Comment Send Topics include: Common communication problems Acquiring skills to ask pertinent questions How non-verbal messages communications can have an impact Demonstrating active-listening and empathetic skills to others How to handle difficult situations Dealing with situations assertively but without aggression Previous Next

Find management training courses across Calgary with Coursetter. Online and in-person options are available. Contact us today to enrol or get more details. PROFESSIONAL MANAGEMENT TRAINING COURSES IN CALGARY Coursetter offers management training courses in Calgary designed for professionals in supervisory and leadership positions. These programs are available online and in-person, allowing participants to engage with course material at their own pace or in a structured setting. Our team endeavours to support workforce development by offering training aligned with practical business needs and Alberta’s industry standards. Contact us today for online training courses. BUSINESS COURSES FOR MANAGERS – ONLINE & IN-PERSON Coursetter provides a selection of targeted management training courses in Calgary. Each course is developed to address specific managerial responsibilities: Accounting Skills for New Managers Building Better Teams Business Leadership: Become Management Material Diversity Training Fundamentals of Business Management Leadership Essentials: Coaching, Delegating, and Motivating Managing Across Cultures Negotiating for Results Overcoming Your Fear of Speaking in Public The Professional Supervisor These courses are suitable for emerging managers and experienced professionals seeking to align with evolving business practices. COURSE CONTENT ALIGNED WITH WORKPLACE ROLES All management courses are designed to reflect real-world tasks and expectations within various business roles. Training content addresses: TEAM LEADERSHIP Managing people and resolving performance concerns. COMMUNICATION Enhancing clarity in instructions, feedback, and collaboration. OPERATIONAL EFFICIENCY Improving systems and aligning goals with business outcomes. DECISION-MAKING Structuring responses to challenges using industry-relevant methods. This approach ensures that participants develop skills that can be applied directly within their work environments. WHY CHOOSE US FOR MANAGEMENT TRAINING COURSES IN CALGARY? At Coursetter, we strive to provide accessible, relevant, and high-quality training tailored to Calgary’s workforce. Our training programs are: Delivered in multiple formats: Online and in-person sessions to meet varying needs. Sector-relevant: Focused on practical applications in business and public service. Structured for skill development: Course progression built to support career growth. Recognized across Alberta: Aligned with professional development standards. Our objective is to support Alberta-based professionals and businesses in meeting workplace demands effectively. ACCESS MANAGEMENT COURSES IN CALGARY Get structured training for business managers in Calgary. Online and in-person courses are available through Coursetter.

< Back DEALING WITH CONFLICT AND CONFRONTATION 1 day It is inevitable that we will run into a situation where the other person is difficult, stubborn or even indecent. Despite one’s best efforts, it may be difficult to approach the situation in a calm and collected manner. In this one-day workshop, we demonstrate how to deal with an emotional situation and how to turn the confrontation to an amicable resolution for both parties. GET A QUOTE Full Name Email Phone Comment Send Topics include: The opportunity to practice effective skills and strategies when faced with a difficult person or group Exploring the various types of conflict and conflict styles Educating participants on how to recognize how their own attitudes may impact others Meditation and coping strategies to help deal with one’s own anger Previous Next

< Back BUSINESS OFFICE ETIQUETTE 1 day When the rules of office etiquette are observed, camaraderie, communication and collaboration will ensue. But what does proper office etiquette look like? This one-day workshop will help you handle the most socially difficult moments within an office setting. You’ll have an extra edge in areas that you may not have given a lot of thought to until now. GET A QUOTE Full Name Email Phone Comment Send Topics include: Network effectively, including making introductions, shaking hands, and using small talk appropriately Dress appropriately for every business occasion Feel comfortable when dining in business and formal situations Feel more confident about your business communication in every situation Develop that extra edge to establishes trust and credibility Previous Next

< Back DIVERSITY TRAINING 1 day The workplace is a diverse collection of individuals who are proud of their gender, sexual orientation, religion, ethnic background, and all the other components that make an individual unique. One of the challenges for workplace leaders is how to help these diverse individuals work as a team. This one-day workshop will give you ways to celebrate diversity in the workplace while bringing individuals together. GET A QUOTE Full Name Email Phone Comment Send This one-day course will help you teach participants how to: Describe what diversity and its related terms mean. Explain how changes in the world have affected you and your view. Identify your stereotypes. Use terms that are politically correct and avoid those that are not. Avoid the pitfalls related to diversity. Use a technique for dealing with inappropriate behavior. Develop a management style to encourage diversity. Take action if you or one of your employees feels discriminated against. Previous Next