< Back HUMAN RESOURCES TRAINING FOR THE NON-HR MANAGER 3 days In today’s fast-moving world, many managers and supervisors are expected to deal with some human resource issues. They may be asked to take part in developing job descriptions, take part in interviews, or take responsibility for discipline. This three-day workshop will introduce those managers to human resource concepts. We will walk you through the hiring process, from performing a skills inventory to conducting the interview; discuss orientation; and cover some issues that arise after the hiring (such as diversity issues, compensation, and discipline). GET A QUOTE Full Name Email Phone Comment Send Topics include: Identify current issues in the human resource field and the changing role of supervisors and managers in terms of HR functions Write job specifications and identify core competencies Apply methods of finding, selecting, and keeping the best people using behavioural description interviewing techniques Get new employees off to a good start Understand compensation benefits Plus more Previous Next

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< Back BRIDGING THE GENERATION GAP 1 day The business environment has changed, and it is the first time in history that there are four generations in the working world. Understanding what drives other generations is the first step toward bridging this generational divide in the workplace. This course explores whether defining the actual limits of each generation is most important, or whether the merits of people within the context of employment is the bigger issue. We will explore problems, solutions, and strategies to help overcome issues of the generation gap. GET A QUOTE Full Name Email Phone Comment Send Topics include: Identify where the generation gap issue surfaces, and the impact it has on the modern workforce Describe and apply language that is specific to each generation Evaluate the need and effectiveness of recruiting, retention, and succession plans in context of the generation gap Explore organization strategies that overcome gap issues Previous Next

< Back CONDUCTING EFFECTIVE PERFORMANCE REVIEWS 3 days Performance reviews are an essential component of employee development. The performance review meeting is an important aspect of career planning, and the outcomes of the meeting should be known to the employee and supervisor before the meeting takes place. Setting goals and objectives will give both leaders and employees a focus and is one of the key aspects of meeting company objectives. Leaders must also learn how to give positive and constructive feedback so that employees can grow and develop. Performance appraisals involve all these activities. GET A QUOTE Full Name Email Phone Comment Send This three-day workshop will help you teach participants: To recognize the importance of having a performance review process for employees How to work with employees to set performance standards and goals Skills in observing, giving feedback, listening, and asking questions An effective interview process and the opportunity to practice the process in a supportive atmosphere How to make the performance review legally defensible Previous Next

< Back SKILLS FOR THE ADMINISTRATIVE ASSISTANT 2 days The aspiring administrative assistant will learn the essential soft skills necessary to succeed in their careers. This two-day content-rich course helps people who work in support positions to improve their performance, no matter the business setting. GET A QUOTE Full Name Email Phone Comment Send Topics include: Interpersonal skills - including effective communication skills, first impressions, and personal management Professional presence Techniques for being assertive Managing conflict Dealing with difficult people Previous Next

< Back LEADERSHIP ESSENTIALS: COACHING, DELEGATING, AND MOTIVATING 3 days Effective leadership is more critical than ever in the ever-evolving landscape of modern business. The success of any enterprise hinges on its ability to cultivate a motivated, responsible, and productive workforce. At the heart of this achievement lies a fundamental truth: when employees feel valued and recognized for their contributions, the entire workplace thrives. Welcome to "Leadership Essentials: Coaching, Delegating, and Motivating," a transformative online course designed to empower leaders with the knowledge and skills necessary to create a dynamic, loyal, and energized workplace. Over three intensive days, this workshop will equip you with the tools to unleash your team's full potential. Drawing from the latest research and best practices in leadership, this course is tailored to help you decode the enigmatic world of employee desires. Discover the keys to unlocking your team's potential and learn how to provide the support and guidance they need to flourish. By the end of this course, you will have a solid foundation for cultivating dependable personnel and creating a workplace that fosters growth and innovation. Join us in this journey to become a leader who inspires, coaches, delegates effectively, and motivates teams to achieve their best. Together, we will redefine leadership and drive excellence within your organization. GET A QUOTE Full Name Email Phone Comment Send Topics include: What does effective coaching, delegating, and motivating look like? Learn how to create a climate that embraces all three skills Identify and assess employees who need coaching and motivating Learn what to delegate and what not to delegate and how to delegate those things well Take control of factors that can derail your workplace productivity Previous Next

< Back THE PRINCIPLES OF PROJECT MANAGEMENT 3 days This comprehensive three-day workshop will enable participants to become familiar with the most common terms and the most current theories about project management. Learners who are new to the profession will go through the details of project management, from setting priorities to controlling expenses and reporting on the results. GET A QUOTE Full Name Email Phone Comment Send Topics include: What is a project? Project presentation skills The essentials to help complete projects Rationales for Gantt charts and PERT diagrams Project planning and mitigating risk factors Requirements for establishing successful teams in project environments Practicing and exploring reliable project management skills Previous Next

Enhance your leadership skills through Coursetter's leadership training program in Edmonton, Alberta. Connect with us to transform your leadership today! FEATURED COURSES BRIDGING THE GENERATION GAP Button CRISIS MANAGEMENT Button INFLUENCE AND PERSUASION Button NEGOTIATING FOR RESULTS Button BUSINESS LEADERSHIP: BECOME MANAGEMENT MATERIAL Button DEALING WITH CONFLICT AND CONFRONTATION Button LEADERSHIP ESSENTIALS: COACHING, DELEGATING, AND MOTIVATING Button THE PROFESSIONAL SUPERVISOR Button CONDUCTING EFFECTIVE PERFORMANCE REVIEWS Button EMOTIONAL INTELLIGENCE Button MANAGING ACROSS CULTURES Button TRAIN THE TRAINER Button TOP-NOTCH LEADERSHIP TRAINING IN EDMONTON, ALBERTA Leadership is a cornerstone of organizational success. Influential leaders inspire, motivate, and guide teams toward achieving shared goals. Investing in leadership training is crucial for fostering innovation, improving employee engagement, and driving business growth. At Coursetter in Edmonton, Alberta, we help budding leaders understand the nuances of people management, leadership, risk management, and change management. We prepare future leaders with our suite of online leadership courses and in-person leadership courses. For more details, read our latest articles or call us for personalized leadership training in Alberta. WHAT IS LEADERSHIP TRAINING? Leadership training is a program designed to help individuals develop the skills, knowledge, and abilities necessary to lead and manage teams effectively. It encompasses various topics, such as communication, decision-making, problem-solving, conflict resolution, and strategic thinking. Leadership training aims to prepare individuals to take on leadership roles within their organizations and enhance their ability to inspire and guide others. WHAT WE OFFER Types of leadership training courses Coursetter offered: ONLINE LEADERSHIP TRAINING COURSE Online leadership training courses provide flexibility, allowing participants to learn at their own pace and convenience. These courses often incorporate interactive elements such as video lectures, quizzes, and virtual group discussions. CUSTOMIZED LEADERSHIP TRAINING COURSE We recognize that leadership challenges vary across individuals and organizations. We offer customized leadership training courses, which ensure maximum impact and relevance by focusing on specific goals and objectives. IN-PERSON LEADERSHIP TRAINING COURSE In-person leadership training courses offer face-to-face interaction, networking, and hands-on learning opportunities through role-playing and group activities. TAILORED TO INDIVIDUAL OR ORGANIZATIONAL NEEDS These programs are tailored to specific needs, whether developing leadership skills for high-potential employees or addressing organizational challenges. TOP-QUALITY LEADERSHIP COURSES IN ALBERTA Trust Coursetter to set your leadership path! ACHIEVE GREATER ROI WITH EFFECTIVE LEADERSHIP DEVELOPMENT In the current competitive business landscape, leadership training is crucial for promoting organizational growth, enhancing employee performance, and cultivating a culture of innovation. Our leadership training programs aim to provide quantifiable, enduring benefits for your investment, enabling your leaders to achieve outstanding business outcomes. Key benefits: Align leadership with business goals: Our initiatives are designed to guarantee that leaders at every tier are prepared to advance your organization’s vision, mission, and strategic objectives, enhancing the long-term value of your training expenditure. Boost productivity and performance: Leadership training improves decision-making, communication, and teamwork, which directly affects organizational effectiveness and enhances overall efficiency. Enhance employee involvement and retention: Effective leadership fosters uplifting workplace atmospheres, lowering attrition and hiring expenses. Skilled leaders can inspire and keep top talent, leading to a more invested workforce. Assess genuine business impact: We offer explicit, data-based metrics to monitor ROI, encompassing enhancements in leadership efficiency, team productivity, and essential business KPIs such as sales growth and customer contentment. Flexible learning solutions: Whether you operate a small team or an entire organization, our adaptable training programs ensure every leader obtains the necessary development to thrive. BENEFITS OF LEADERSHIP TRAINING The advantages are outlined below: IMPROVED COMMUNICATION SKILLS Effective leaders need to communicate clearly and persuasively. Leadership training helps individuals develop these skills, enabling them to convey their vision and expectations more effectively. INCREASED CONFIDENCE Gaining new skills and knowledge often makes individuals feel more confident in their ability to lead. This confidence can translate into more decisive and effective leadership. CONFLICT RESOLUTION Leaders often need to navigate conflicts within their teams. Training provides strategies for resolving disputes and maintaining a positive team dynamic. EMPLOYEE ENGAGEMENT Effective leadership can increase employee engagement and satisfaction, improve productivity, and reduce turnover. ENHANCED DECISION-MAKING Leadership training provides tools and techniques for making informed, strategic decisions, which can lead to better outcomes for the organization and its employees. BETTER TEAM MANAGEMENT Leadership training teaches how to manage and motivate teams, fostering a more collaborative and productive work environment. STRATEGIC THINKING Leadership training encourages a long-term perspective, helping leaders to plan and execute strategies that align with the organization’s goals. ADAPTABILITY In today’s fast-paced business environment, leaders must be adaptable. Leadership training helps individuals develop the flexibility to respond to changing circumstances and challenges. ATTAIN OUTSTANDING ROI WITH EVERY LEADERSHIP TRAINING INVESTMENT Investing in leadership growth at Coursetter creates effective leaders and leads to better organizational results. By utilizing our evidence-based strategy, you'll experience increased productivity, reduced turnover, and enhanced profits, making your investment in leadership training one of the most significant choices you can make for your business. IMMEDIATE IMPACT OF LEADERSHIP TRAINING ON COMPANY GOALS Many organizations or companies view a leadership training program as an initiative that increases the value of the employees and the organization’s success. Such training has a lasting ripple effect on performance, morale, and alignment with the defined company key performance indicators (KPIs). The following are a few ways that Coursetter’s leadership training can affect a company's goals immediately after implementation: IMPROVED PERFORMANCE Leadership training equips managers with tools to drive team efficiency, solve problems faster, and align decisions with company goals. ALIGNMENT WITH COMPANY KPIS Effective leadership training ensures leaders align team efforts with company objectives, driving better results and strategic decision-making. BOOST IN EMPLOYEE MORALE Trained leaders foster positive team dynamics, boost employee engagement, and create a culture of respect and support. CULTURAL TRANSFORMATION Leadership development cultivates a culture of continuous learning, collaboration, and empowerment, inspiring teams to innovate and excel. RETENTION OF HIGH-PERFORMING LEADERS Leadership training nurtures talent, strengthens succession plans, and encourages long-term employee loyalty. NETWORKING WITH LIKE-MINDED LEADERS Find out how leadership training helps in better networking: CONNECT WITH LIKE-MINDED LEADERS Build relationships and connect with professionals from various industries and sectors: executives, managers , and entrepreneurs. CAREER CONNECT Opportunities to open doors: Be positioned for future opportunities. Enjoy industry leadership through conferences, seminars, and networking, and make meaningful connections through discussions and large forums with leaders. DEVELOPMENT OF TRUST AND BEST PRACTICES Fellow leaders share knowledge and ideas about leadership challenges and successful stories. Leaders learn practical strategies from others who perform similar roles or work in identical industries. A PERSONAL AND PROFESSIONAL RELATIONSHIP Team building exercises and collaboration are improved. Long-lasting, deep friendships are formed that last longer than the training program. INCREASES LEADERSHIP INFLUENCE Enhances your industry and community profile, explores new areas of personal growth, and opens up collaboration opportunities to multiply your impact. BALANCING LEARNING WITH A BUSY SCHEDULE? We offer flexible learning formats to fit busy schedules: SELF-PACED ONLINE COURSES Learners can access all training materials at their own pace. It is very effective for individuals with uncertain schedules because they can do lessons and assignments whenever appropriate. BLENDED LEARNING (ONLINE + IN-PERSON) Some classes will be held online, while other sessions will be conducted in class for face-to-face learning. This allows learners to experience the convenience and benefits of human interaction. EXCLUSIVE ACCESS OFFERINGS FOR LEADERSHIP RESOURCES AND TOOLS Here are exclusive access offerings for leadership resources and tools: Leadership frameworks Conflict resolution strategies Innovation and creativity tools Exclusive webinars and workshops Mentorship opportunities Leadership journals 360 framework Risk management frameworks FREQUENTLY ASKED QUESTIONS ! Widget Didn’t Load Check your internet and refresh this page. If that doesn’t work, contact us. Coursetter’s leadership training in Alberta supports practical skill development for professionals and teams aiming to strengthen leadership capabilities across various sectors. Below are some of the most frequently asked questions: For more information or to register for leadership training in Alberta, contact Coursetter .

Coursetter offers personalized courses for team development in Edmonton and across Canada. We help you create better teams. Call us today to know more. Team Development Courses Our courses can be entirely individualized. This means we can work with you to develop plans that align with your organizational goals. Some of the many courses we offer are: BUILDING BETTER TEAMS Button Teams are an important building block of successful organizations. Whether the focus is on service, quality, cost, value, speed, efficiency, performance, or other similar goals, teams are the basic unit that supports most organizations. With teams at the core of corporate strategy, an organization’s success can depend on how well team members operate together. How are their problem-solving skills? Is the team enthusiastic and motivated to do its best? Do they work well together? This one-day course can help participants get there! LEARN TIME MANAGEMENT SKILLS Button We deal with a constant barrage of technology, people, and tasks that can contribute to that disorganization on a daily basis. In this one-day workshop, you will learn how to make the most of your time by getting a grip on your workflow and office space, using your planner effectively, and delegating some of your work to other people. STRESS MANAGEMENT Button People today are experiencing job burnout and stress in epidemic proportions. Many people feel the demands of the workplace, combined with the demands of home, have become too much to handle. This one-day workshop explores the causes of such stress and suggests general and specific stress management strategies that people can use every day. EMOTIONAL INTELLIGENCE Button For leaders looking to connect and motivate their team, it’s crucial that they learn about emotional intelligence. Emotional intelligence is the ability to identify and manage one’s own emotions and the emotions of others and it is a pivotal factor in personal and professional success. Some psychologists believe that emotional intelligence is a better predictor of career success than an impressive résumé or a high IQ. NEGOTIATING FOR RESULTS Button Negotiating is about resolving differences and people who can master the process of negotiation find that they can save time and money and develop a higher degree of satisfaction with outcomes at home and at work. Whether you are working on a project or fulfilling support duties, this workshop will provide you with a basic comfort level to negotiate in any situation. This interactive workshop includes techniques to promote effective communication and gives you techniques for turning face-to-face confrontation into side-by-side problem solving. THE FUNDAMENTALS OF CUSTOMER SERVICE Button The Fundamentals of Customer Service course has been developed with the help of organizations that consistently exceed exemplary customer service. This two-day workshop is focused on managing customer expectations and dealing with challenging service situations. The Fundamentals of Customer Service course will outdo the competition and show how a company can be loyal to their customers. LEADERSHIP ESSENTIALS: COACHING, DELEGATING, AND MOTIVATING Button Effective leadership is more critical than ever in the ever-evolving landscape of modern business. The success of any enterprise hinges on its ability to cultivate a motivated, responsible, and productive workforce. At the heart of this achievement lies a fundamental truth: when employees feel valued and recognized for their contributions, the entire workplace thrives. Welcome to "Leadership Essentials: Coaching, Delegating, and Motivating," a transformative online course designed to empower leaders with the knowledge and skills necessary to create a dynamic, loyal, and energized workplace. Over three intensive days, this workshop will equip you with the tools to unleash your team's full potential. Drawing from the latest research and best practices in leadership, this course is tailored to help you decode the enigmatic world of employee desires. Discover the keys to unlocking your team's potential and learn how to provide the support and guidance they need to flourish. By the end of this course, you will have a solid foundation for cultivating dependable personnel and creating a workplace that fosters growth and innovation. Join us in this journey to become a leader who inspires, coaches, delegates effectively, and motivates teams to achieve their best. Together, we will redefine leadership and drive excellence within your organization. PROBLEM-SOLVING AND DECISION MAKING Button We make decisions and solve problems continually. We start making decisions before we even get out of bed (shall I get up now or not?). Sometimes, we will have made as many as 50 decisions by the time we leave for work. Despite all the natural decision-making and problem-solving we do, some people are very uncomfortable with having to make decisions. The key rests in our ability to identify options, research them, and then put things together in a way that works. Having a process to work through can take the anxiety out of problem-solving and make decisions easier. These are just a sample of courses from our catalogue. We can help you create a course plan that helps your team address challenges and grow together. COURSES FOR TEAM DEVELOPMENT IN EDMONTON & ACROSS CANADA At Coursetter, we help individuals and businesses achieve their professional goals with the help of targeted courses. Over the years, we've partnered with countless companies to help their employees improve with our team development in Edmonton and across Canada . When you come to us, we strive to provide you with personalized solutions with interconnectivity in mind. We can help identify your operational goals and devise customized team development courses that add value to your organization. While we're based in Edmonton, we offer online training and in-person training nationwide. Please reach out if you'd like to learn more about our team development courses! ENGAGE YOUR EMPLOYEES You can create better teams with personalized courses for team development in Edmonton and across Canada. BENEFITS OF TEAM TRAINING As an employer, you want your employees to have access to skills that help them work better. Our inclusive planning process helps companies create their own learning and development programs to invest in their employees. There are many benefits of our courses for team training, such as: Team building can help employees feel connected and work harder towards a common goal. Building rapport can encourage healthy communication, which translates to higher productivity. INCREASING PRODUCTIVITY If you've recently created teams, team-building courses can help build trust between these groups. Team members will learn how to rely on each other. ESTABLISHING TRUST Employees learn to understand each other better with team-building courses. Your teams will learn how to have natural conversations and share their ideas with each other. IMPROVING COMMUNICATION Team building courses can lead to a positive work environment which boosts employee morale and encourages them to work harder to achieve organizational goals. BUILDING MOTIVATION KEEPING UP WITH CHANGES Most industries undergo continual changes, and ensuring your staff stays updated keeps them in the forefront. On top of that, this can help your organization stay ready for change. Adapting to remote work is an example of this change. These are only some of the many benefits of our team development in Edmonton and across Canada. If you'd like to learn more, please don’t hesitate to contact us . GET IN TOUCH Please contact us if you'd like to learn more about our courses for team development in Edmonton and across the country. We're always forthcoming with the information you require.

< Back OVERCOMING YOUR FEAR OF SPEAKING IN PUBLIC 1 days Do you get nervous when presenting at company meetings? Do you find it hard to make conversation at gatherings and social events? Do you get up in awkward social situations? If so, this one-day workshop is just for you! It’s aimed at anybody who wants to improve their speaking skills in informal situations. We’ll give you the confidence and the skills to interact with others, to speak in informal situations, and to present in front of small groups. GET A QUOTE Full Name Email Phone Comment Send During this workshop, participants will learn to: Speak with more confidence in one-on-one conversations Feel more confident speaking socially or small groups such as meetings Practice developing these skills in a safe and supportive setting Previous Next

< Back RISK MANAGEMENT 1 day Risk management has long been a key part of project management, and it has also become an increasingly important part of organizational best practices. Corporations have realized that effective risk management can not only reduce the negative impact of crises; it can provide real benefits and cost savings. The risk management framework provided in this workshop is flexible enough for any organization. You can apply it to a single project or a department or use it as a basis for an enterprise-wide risk management program. GET A QUOTE Full Name Email Phone Comment Send This one-day workshop will help you teach participants how to: Define risk and risk management Establish a risk management context Describe the 7 R’s and 4 T’s that form the framework of risk management activities Design and complete a basic risk assessment Determine the appropriate response to risks and create a plan for those responses Describe the key components of reporting, monitoring, and evaluation of a risk management program Previous Next

< Back BUSINESS ETHICS 2 days What makes a decision ethical? This workshop will not provide you with an easy way to solve every ethical decision you will ever have to make. It will, however, help you define your ethical framework to make solving those ethical dilemmas easier. We’ll also look at some tools that you can use when you’re faced with an ethical decision and, we’ll look at some techniques you can use so you don’t get stuck in an ethical quandary. GET A QUOTE Full Name Email Phone Comment Send This two-day workshop will help you teach participants how to: Understand the difference between ethics and morals. Understand the value of ethics. Identify some of your values and moral principles. Be familiar with some philosophical approaches to ethical decisions. Identify some ways to improve ethics in your office. Know what is required to start developing an office code of ethics. Know some ways to avoid ethical dilemmas. Have some tools to help you make better decisions. Be familiar with some common ethical dilemmas. Previous Next