Happiness can increase your team's productivity by 13%. One way to increase your team's satisfaction is to increase their confidence levels. You can do that by helping them gain the skills they need with professional development and business courses.
The workplace learning trends for 2023 are mostly related to how workplaces have changed over the past few years. This includes issues with the tight labour market and the growing popularity of remote work.
First, you need to determine which skills your employees need or want. Try asking your employees for this or monitoring their progress in different areas to develop a game plan. This article will help you get started.
Read on to learn about some learning and development trends for 2023!
Time Management in a Remote Environment
It may be difficult for remote workers to manage their time to be productive in their workplace. Depending on their situation, they might get distracted by household matters on top of their daily work responsibilities. An online time management training course can help them refine this skill and learn new ways to keep themselves accountable to deadlines. Their progress in the course can also open opportunities for coaching conversations for you to identify areas of improvement and develop new processes for helping your team stay on track.
There's been a trend towards more diversity in different workplaces recently. Your workplace may be trying to keep up with this trend and have hired people of many cultures. If not, you may feel the pressure to do this later.
A diverse team, however, may need help to collaborate. Diversity training should help your diverse team work better together.
Building Leadership Skills
Workplace trends like quiet quitting prove workers feel their needs aren't being met.
One thing that causes this is leaders that don't listen to the needs of employees. Without doing so, these leaders cannot create a reasonable compromise between the needs of the employees and those of the business.
Many leaders in your business may need leadership training to learn how to be influential leaders. This can mean pushing employees to their best levels. However, it should also mean providing workers with support and guidance.
Improving Customer Service
A lot of customer interaction will likely happen online as well in 2023. Unfortunately, communicating with customers without using body language can be challenging. By offering customer service training for employees, you can prevent this from happening. Employees can learn multiple ways to interact with customers effectively.
Team Up with Coursetter to Develop a Training Program for 2023!
This list highlights just a portion of the trends! Get started elevating your employees to their potential by getting in touch with our team today. You can be confident that you're offering your team exactly what they need when they need it.
When you need custom training or online courses, you can count on Coursetter. We excel at creating and delivering professional and personal development resources that can train anyone across Canada for success.